I attended Hack Access 2020 in the Google offices, acting as a mentor, and while I was there I recorded a few interviews for the Travel Massive podcast. I’m pleased… Read more »
This year Travelport Digital participated in the IATA AIR Think Tank, a group of airlines and partners who brainstorm ideas to improve the aviation industry. Project Honeymoon is one such idea,… Read more »
The event is FREE, 6pm this Friday (Nov 16th) at NDRC. You can register by joining Travel Massive (also free) at the link below or alternatively just contact me by email… Read more »
As you may have already seen on LinkedIn, I am now part of Travelport Digital, based in Dublin. This does mean I am no longer available for consulting and training… Read more »
My first experience of a Techstars Startup Weekend was at the start of November in Kilkenny. A full report of the five teams who formed companies and the pitches they presented… Read more »
I’m very happy to be speaking at the upcoming Loyalty Fraud Prevention conference. I’m not a fraud expert, but I do understand loyalty (travel programs in particular) and customer journey,… Read more »
The New Gen PSS Conference 2017, by T2RL and FlightGlobal, is coming to QEII Centre in London from 10th to 12th of October. The Passenger Service Systems (airline reservations) market is… Read more »
TBEX Europe kicks off next week (Tuesday 3rd to Thursday 5th of October) in the Killarney Convention Centre / INEC, bringing together more than 600+ bloggers, content creators, influencers and… Read more »
Many creative concepts to improve passenger experience were demonstrated on Sunday at the end of the IATA NDC Hackathon SFO, and I’ve included a description of the ideas and details… Read more »
Aviation loyalty marketing views from Finnair, Onur Air, Brussels Airlines, Jet Airways, Caribbean Airlines and Heathrow Airport and many more… I’m delighted and honoured to be chairing the Marketing &… Read more »